Policies

(LONDONS ON THE AVE)

If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redos are scheduled exactly like regular appointments and are provided at no charge.

The only qualification that we make in providing redos is that you call to schedule the redo within 7 days of the original service and that the redo be scheduled with the same stylist who provided the service. However, in the case that the original stylist has no time available, or if you feel that the technician is unable to provide the service, an exception may be made and the redo may be scheduled with another technician.

Please note, services received by apprentices are not guaranteed. Our salon stylists will not provide you with a redo for an apprentice service. You must schedule the redo with the apprentice who originally provided you with the service.

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CHILDREN:

At London's we want every guest to recieve the pampering and
relaxation that each one deserves. Please help us maintain this
environment, and amazing experience, by keeping it kid free unless your child is receiving a service.

Thank you for helping us help you
relax! Let us show you what the team at London's can do for you.

RETURNS:

We take great pride in our reputation for quality products. If for any reason you are dissatisfied with a purchase, we will assist you with a prompt exchange or refund within 7 days of purchase. Only products purchased at Londons may be returned for a refund